Flawless

Flawless provides CISRE, a self-hosted AI SRE platform for teams investigating Kubernetes incidents. It connects evidence collection and diagnosis with approved changes and checks that the affected resource has recovered.

• Controlled incident response: The platform proposes actions from collected evidence, and every real change requires human approval before execution.
• Recovery verification: After a change, it gathers fresh evidence from the target and checks recovery criteria and stability; a successful command alone doesn't count as resolution.
• Risk inspections and topology: Scheduled or manual inspections identify risks, while resource dependency and traffic views help teams assess a change's potential impact.
• Incident knowledge and audit: Skills capture evidence requirements, actions, rollback procedures and success criteria, and the console shows decisions, approvals and verification evidence.
• Plugin extensions: Teams can create form-based or model-assisted plugin drafts for additional infrastructure capabilities, subject to validation and approval boundaries.

Kubernetes connections support Rancher, kubeconfig and an in-cluster ServiceAccount. Other infrastructure domains have extension interfaces, rather than established integrations with specific database, host, storage or network products.

The default local storage and process backends support a single replica. Running multiple replicas requires shared backends for event storage, coordination, queues and snapshots. Operational outcome reports count only incidents that pass recovery verification.