DeskcommCRM: WhatsApp AI CRM setup on a VPS

This Portuguese-language tutorial introduces DeskcommCRM, an open source CRM for WhatsApp with AI agents, then walks through deployment on a VPS. The presenter demonstrates a human escalation case that includes the reason for the request and a conversation summary. A staff member sends instructions to the AI through the dashboard, and the AI replies to the customer.

Other demonstrations cover ZIP skill uploads, shared memory across agents, and intent routing for sales or support. A pricing query receives a sales classification with 95% confidence in the example. The Kanban view records AI proposals for human approval or rejection, while webhooks send landing-page contacts into a chosen funnel and stage.

Setup starts with an SSH connection from a Windows, Mac, or Linux computer. The walkthrough creates a Supabase project, points a domain's A record to the VPS, and supplies credentials to the installation script. It uses the Session Pooler connection string; the accompanying description explains that the direct connection requires IPv6 while the demonstrated VPS uses IPv4. The presenter estimates installation takes 5 to 10 minutes after preparation.

This self-hosted setup still uses external model APIs. The demonstrated installer requires an Anthropic key for its main AI agent and treats an OpenAI key as optional unless audio transcription is needed; these are the settings shown in this version. HostGator sponsors the video. The final section discusses consulting, training, courses, and affiliate work around the CRM.